STMA processes utility (water and sewer services) bills quarterly in January, April, July and October. Metered services are billed for the preceding three months\\\' services; flat fee services are billed in advance for the following three months\\\' service. Payments are due on February 7th, May 7th, August 7th, and November 7th. If the due date falls on a weekend or holiday, the due date is extended to the next business day. In order to be considered timely, payments must be received in the STMA Office by the due date regardless of the postmarked date. A drop box is available at the STMA Office for after-hours payments. Customers who utilize a bill pay company should request payments in ample time for delivery to STMA by the due date.
Bills not paid in full by the due date shall be subject to five (5%) percent penalty which will be added to the bill. Failure to receive a bill shall not exempt any Customer from payment of the bill with accrued penalities. STMA may shut off water service to any Customer whose bill is more than thirty (30) days delinquent after posting a five (5) day water shut-off notice. Customer shall pay all bills, fines, penalties and fees, including a $50 charge for resumption of service, before water service is resumed.
For additional information, please see STMA\\\'s Rules and Regulations.
STMA failed to monitor Volatile Organic Chemicals (VOC's) and Inorganic Chemicals (IOC's) for the Listie and Reading Mines Water Systems as required during 2015. The required samples were taken on 2/12/2016, as noted in the 2015 Annual Drinking Water Quality Reports, which samples show STMA is meeting drinking water standards.
The 2015 Annual Drinking Water Quality Reports are now available. These reports are designed to inform the public about water quality and services. Officials want residents to understand the efforts made to continually improve the water treatment process and to protect water resources. Please visit the Water Systems page and click on the systems you want to learn more about.
Efficient water use is important to STMA. To learn more about sound water conservation practices, go to the following links:
http://eartheasy.com/live water saving.htm
Fix a Leak
Use Water Wisely
Using Water Efficiently